Fuel’d With Flavour FAQ
Where do I find the full Contest Rules?
You will find an “OFFICIAL RULES” link at the top of each page or you can click here to access the full contest rules.
How do I enter and complete my registration into the contest?
To enter the contest, go to www.fueldwithflavour.ca and click on “ENTER”
First time entrants will be required to register, which can be done by completing the online contest entry form, and clicking ‘REGISTER’.
Once registered, you will be directed to enter your 9-digit unique PIN found under the cap and inside 12 pack cartons of specially-marked Dr Pepper*, Crush* and Schweppes* products, while supplies last. See Official Rules – Section 2 for a full list of participating products.
Why do you want my personal information on the entry form?
The site doesn’t work for me … what am I doing wrong?
Your Internet Explorer privacy settings may be blocking some of the contest cookies. Please check your 'Privacy' settings by going to 'Tools', Internet Options, then 'Privacy' in your Explorer toolbar. If the setting is higher than Medium Privacy it may not work. If using the internet browser, Internet Explorer 6.0 or older, you may experience similar difficulties. If you continue to experience difficulties or receive a system error message, please email firstname.lastname@example.org with your account email address, time of registration and the error message copy.
Why was my PIN rejected / marked invalid?
A PIN can only be entered once (for security reasons). Once a PIN has been entered, it is logged as ‘used’ and cannot be re-entered again. There are no duplicate PINs. If you have any questions, you may send an email along with the PIN you entered to email@example.com. The PIN will be checked against the contest database and an email will be sent to you with the date and time it was used.
How do I get a PIN?
There are two ways to get a PIN:
With Purchase: Unique PINs can be found under the caps and inside 12 pack cartons of the following specially-marked Dr Pepper* Crush*, and Schweppes* products, while supplies last:
591 ml bottles of:
Crush* Orange, Grape, Cream Soda and Lime
Dr Pepper* (Regular and Diet), Cherry Dr Pepper*
2L bottles of:
Crush* Orange (Regular and Diet) and Cream Soda (Regular)
Dr Pepper* (Regular and Diet)
Schweppes* Ginger Ale (Regular and Diet)
12 x 355 ml packs of:
Crush* Orange (Regular and Diet), Cream Soda (Regular and Diet) and Grape
Dr Pepper* (Regular and Diet) and Cherry Dr Pepper*
Schweppes* Ginger Ale (Regular and Diet)
Without Purchase: To obtain a PIN without making a purchase, handwrite your name, age, full mailing address and email address on a piece of paper (not exceeding 8.5” by 11”) and mail it to: Fuel’d with Flavour Contest, P.O. Box 146, Dept. 500, Oakville, ON L6K 0A3. Upon receipt of a No Purchase PIN request, you will receive by email one (1) unique PIN, while supplies last. Each No Purchase PIN request must be mailed in a separate envelope and must be received by no later than Friday, October 25, 2013 to allow for sufficient processing time. Please allow up to two (2) weeks to receive your PIN from the time you mailed your request.
What does the PIN look like and where is it located?
An official PIN consists of a 9-digit alphanumeric code. It is printed in black under the caps and inside 12 pack cartons of specially-marked Dr Pepper*, Crush* and Schweppes* products, while supplies last.
Before you enter a PIN, ensure you have specially-marked promotional bottles or cartons. You cannot use the black product code number and/or UPC number that may appear on the packaging.
Do I need to keep my cap/ 12 pack cartons or PIN reply email with the PIN?
If you are selected as a potential winner of a prize, you may be required to submit your original product cap, carton and/or original PIN reply email (for no purchase entry) with PIN matching your winning contest entry in order to be awarded the prize.
I have mailed in a request for a No Purchase PIN, but I have not received it – why?
PIN delivery can be slowed down because of a service provider, or email provider may be blocking the return email carrying the PIN or it may have automatically moved into your junk folder.
What do my PINs give me?
If you are between 13 and age of majority in your province or territory of residence, a PIN provides you with a chance to win an Instant Prize.
If you are over the age of majority, each PIN provides you with a chance to win an Instant Prize, an automatic entry into the Weekly and Grand Prize draws and access to the Dr Pepper Time Trials game for a chance to earn extra entries into the Weekly and Grand Prize draws.
How do I claim my prize?
Potential winners of the Grand and Weekly Prizes will be contacted by email or telephone within 15 business days of the draw by a representative of the Contest Sponsor with follow-up instructions on how the prize may be claimed.
Potential winners of an Instant Prize will be sent by email a Declaration and Release Form within 15 business days of receiving their onscreen Instant Prize message.
All potential winners must correctly answer a time-limited, mathematical skill-testing question (without assistance of any kind), and sign a declaration and release form (which must be returned to Contest Sponsor by the Prize Claim date) in order for the prize to be awarded. Please see full Contest Rules for complete details.
IF YOU HAVE ANY OTHER QUESTIONS RELATING TO THIS CONTEST, PLEASE SEND AN EMAIL WITH YOUR INQUIRY TO: firstname.lastname@example.org
IF THE QUESTION INVOLVES A PIN, PLEASE PROVIDE THE PIN(S) SO WE CAN CHECK THE CONTEST DATABASE.
FOR ALL OTHER QUESTIONS / REQUESTS, PLEASE CONTACT OUR CONSUMER AFFAIRS DEPARTMENT AT 1-800-696-5891 OR AT canadadrymotts.ca/contact